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My Process.
Any designed learning should enable a learner to complete an action or change a behaviour. The best way to do that is to create a learning intervention that enables them to make them experience the same types of choices faced on the job using online scenarios. So how do I do that?
Analysis.
Once I have identified training need and establish how success will be measured, I need to identify exactly what it is that we need the learners to do at the end of the training. To do that, I use a process called Action Mapping. Working with subject matter expert(s), map the on-the-job behaviours that the learners need to demonstrate. This involves establishing what people need to do differently, why they aren't doing this now and what will be the best solution to the problem.
Design.
Once I have identified the actions required, I work with the subject matter experts map out practice scenarios and create prototypes before producing an outline on a Content Map. Once they are agreed, I script out the learning experience on a storyboard. This will detail the scenarios, imagery and other content that the learning requires and how it will work with any supporting materials/activities.
Delivery.
Once that is signed off I will build the the learning and graphics (if necessary) using the appropriate eLearning development and image software and once signed off, I will send the completed file to the client.
Evaluation.
Often, a project doesn't finish after I've sent the completed project to the client. Ideally we meet 8-12 weeks after the product launch to review how the learners have progressed against the success measures identified in the Action Mapping and then agree any improvements to the approach and materials.
I predominantly specialise in the end to end production of eLearning Modules which includes all the steps detailed in the my approach section, though on many occasions, clients have recruited me to solely perform the Instructional Designer role where other clients have asked me to build the learning that they have designed.